Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and the outcome of every game is determined by chance. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to participate in online gambling in New Zealand. If you are under the legal gambling age, please do not use our services. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Chasing losses by gambling with more money than intended
- Spending more time and money on gambling than planned
- Hiding gambling activities or lying about the amount spent
- Feeling anxious or irritable when not gambling
- Using gambling to escape problems, stress, or difficult emotions
- Borrowing money or going into debt to gamble
- Neglecting family, work, or other responsibilities due to gambling
- Failed attempts to reduce or stop gambling
- Gambling with money needed for essentials (rent, food, bills)
- Experiencing relationship conflicts due to gambling habits
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose in a given period
- Betting Limits: Cap the maximum stake per game or session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a set period
- Session Timeouts: Automatically log out after a specified duration
We encourage you to use these tools to keep your gambling safe and enjoyable.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
New Zealand
- Problem Gambling Foundation: www.problemgambling.nz — Free, confidential support and counselling
- Gambling Helpline: 0800 654 655 (free, 24/7) — Call for immediate support
- Samaritans: www.samaritans.org.nz — Emotional support (1800 221 4444)
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
If You Need Help
It's okay to ask for help. Problem gambling is a real issue that affects many people, and support is available. Whether you're concerned about your own gambling or that of a loved one, please don't hesitate to contact one of the organisations listed above.
Your wellbeing is important. Reach out today — help is just a phone call or click away.